Portrait of Muna Farid
Managing Director

Muna Farid

Muna has spent her career on the inside of the institutions HATCH now advises. She was on the founding execution team of the Dubai International Financial Centre, led the joint venture that created Nasdaq Dubai, and has served as General Counsel and Head of Compliance for three global consumer businesses.

She mentors at the Dubai Future Accelerator, supervising pilot projects between government entities and technology start-ups, and is an active angel investor and member of Bangladesh Angels.

Portrait of Mustafa Abdul Ahad
Executive Director

Mustafa Abdul Ahad

Mustafa is a finance and operations executive with more than two decades of strategic leadership across global conglomerates, sovereign entities, and multinationals. As part of the foundational team that established the Dubai International Financial Centre, he spent over a decade shaping it into a world-class regulatory ecosystem, driving its strategic economic planning and leading landmark transactions.

Team

MonarchFlow

MonarchFlow is HATCH’s in-house technology team, operating as a distinct technology capability within the group. They bring software engineering, AI, automation, and systems integration into HATCH’s broader advisory and transformation work.

MonarchFlow helps organisations turn operational challenges into practical technology solutions. They assess how work is being done, identify opportunities to improve efficiency, and design and implement systems that reduce manual effort, connect fragmented processes, and enable teams to work more effectively.

Their capabilities span

AI & Intelligent Automation

AI agents, conversational systems, intelligent document and data processing, workflow automation, lead management, customer engagement, and automated operational processes.

Custom Software & Business Systems

Purpose-built applications, internal tools, dashboards, portals, CRM and workflow systems, management platforms, and other software designed around an organisation’s specific requirements.

Data & Systems Integration

API integrations, databases, reporting systems, data workflows, and connections across business applications to create more unified and efficient operations.

Digital Transformation & AI Enablement

AI strategy and implementation, AI adoption and workforce enablement, process redesign, and technology solutions that support broader organisational transformation.

*From discovery and solution design through development, deployment, and ongoing support, MonarchFlow works alongside HATCH to take technology initiatives from concept to implementation.